Welcome to the University of Nebraska IT status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs

May 03, 2024 - 12:53 CDT
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
May 03, 2024 - 09:24 CDT
Investigating - A problem with authentication to Microsoft 365 services for UNK is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

May 03, 2024 - 08:57 CDT
Administrative & Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication & Collaboration Operational
Communication tools (other) Operational
Digital Signage Operational
gMAV (Google Apps for Education) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom Operational
Cellular Services ? Operational
Desktop & Mobile Computing Operational
Desktop & Device management ? Operational
Kiosk printing Operational
Infrastructure Operational
Data Center Services ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Server and Storage Management ? Operational
KEARNEY - Wired Network Connections ? Operational
KEARNEY - Wireless Network Connections Operational
LINCOLN - City Campus Wired Network Connections Operational
LINCOLN - City Campus Wireless Network Connections Operational
LINCOLN - East Campus Wired Network Connections ? Operational
LINCOLN - East Campus Wireless Network Connections Operational
LINCOLN - Residence Hall Wired Network Connections (ResNet) Operational
LINCOLN - Residence Hall Wireless Network Connections (ResNet) Operational
OMAHA - Wired Network Connections Operational
OMAHA - Wireless Network Connections Operational
Nebraska Innovation Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Stream2 (Apogee) ? Operational
Information Security Operational
Authentication / Single Sign-On Operational
Authorization Operational
Two-Factor Authentication ? Operational
Virtual Private Network (VPN) Operational
PASM ? Operational
PEDM ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Atlassian Support Support Portal Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
Delinea Account Lifecycle Manager Operational
Delinea Platform Operational
Delinea Privilege Manager Cloud Operational
Delinea Privileged Access Service / Cloud Suite Operational
Delinea Privileged Behavior Analytics Operational
Delinea Secret Server Cloud Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Docs Operational
Google Apps Drive Operational
Opsgenie Incoming Integration Flow Operational
Opsgenie Outgoing Integration Flow Operational
Salesforce UNK Operational
Salesforce UNL Operational
Salesforce UNO Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Firefly/NeBIS upgrade May 16, 2024 06:00-06:45 CDT
RFC 10004: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 09, 2024 - 12:28 CDT
UNL Network - SEC down time May 17, 2024 17:00 - May 18, 2024 00:00 CDT
RFC 5292: Scott Engineering Center network will be unavailable during maintenance. Direct impact: A portion of the building will lose connectivity including all jack ids beginning 3A or 3C. ITS's vendor will be rewiring closet 3 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 18, 2024 - 09:24 CDT
TrueYou and Grouper impaired service May 18, 2024 00:00 - May 19, 2024 00:00 CDT
RFC 6692: TrueYou and Grouper will have reduced performance during maintenance. Direct impact: TrueYou, Grouper and downstream services will have reduced performance. Possible impact: There could be delays with provisioning existing access policies. Students transitioning to Alumni may temporally lose access to email. ITS will be processing UNL/NCTA term roll-over during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 02, 2024 - 14:05 CDT
Delinea Cloud upgrade May 18, 2024 03:30-13:00 CDT
RFC 11935: Delinea Cloud will undergo maintenance. Direct impact: No impact is expected. Possible impact: SSH and RDP connections may reset during maintenance. ITS's vendor will be preforming maintenance during this time.
Entered by - Questions 402-472-3970 or support@nebraska.edu

Posted on May 10, 2024 - 10:37 CDT
Server Hosting - Windows servers impaired service May 18, 2024 22:00 - May 19, 2024 12:00 CDT
RFC 9969: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:14 CDT
TrueYou and Grouper impaired service May 19, 2024 00:00 - May 20, 2024 00:00 CDT
RFC 6692: TrueYou and Grouper will have reduced performance during maintenance. Direct impact: TrueYou, Grouper and downstream services will have reduced performance. Possible impact: There could be delays with provisioning existing access policies. Students transitioning to Alumni may temporally lose access to email. ITS will be processing UNK term roll-over during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 02, 2024 - 14:07 CDT
RFC 9972: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:19 CDT
Firefly/NeBIS Downtime May 19, 2024 06:00-14:00 CDT
RFC 10006: Firefly/NeBIS will be unavailable during maintenance. ITS will be restarting servers, applying patches, adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:28 CDT
Virtual Environment upgrade May 19, 2024 08:00-17:00 CDT
RFC 7282: Virtual Environment for SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be applying patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 29, 2024 - 11:22 CDT
Network Backbone impaired service May 19, 2024 22:00 - May 20, 2024 06:00 CDT
RFC 7473: Network Backbone will have reduced performance during maintenance. Direct impact: Most traffic will switch to redundant paths but short outages are expected. ITS will be applying patches to the fiber backbone one span at time during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 29, 2024 - 11:31 CDT
RFC 1610: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 03, 2024 - 14:50 CDT
Firefly/NeBIS upgrade May 21, 2024 06:00-06:45 CDT
RFC 10007: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:36 CDT
Firefly/NeBIS upgrade May 23, 2024 06:00-06:45 CDT
RFC 10008: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:38 CDT
UNO GMAV retirement May 24, 2024 00:00 - May 25, 2024 00:00 CDT
RFC 3671: UNO GMAV will be retired. Direct impact: UNO GMAV accounts will be locked.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 11, 2024 - 09:53 CDT
UNO Network impaired service May 25, 2024 08:00-17:00 CDT
RFC 7877: Wired network in Omaha will have reduced performance during maintenance. Direct impact: Impact will be multiple small outages. ITS will be upgrading physical network authentication controllers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 03, 2024 - 15:19 CDT
UNK Network impaired service May 25, 2024 08:00-17:00 CDT
RFC 7877: Wired network in Kearney will have reduced performance during maintenance. Direct impact: Impact will be multiple small outages. ITS will be upgrading physical network authentication controllers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 03, 2024 - 15:18 CDT
Server Hosting - Windows servers impaired service May 25, 2024 22:00 - May 26, 2024 12:00 CDT
RFC 9970: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 2, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:23 CDT
UNL Network impaired service May 26, 2024 08:00-17:00 CDT
RFC 7877: Wired network in Lincoln will have reduced performance during maintenance. Direct impact: Impact will be multiple small outages. ITS will be upgrading physical network authentication controllers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 03, 2024 - 15:21 CDT
RFC 1611: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 03, 2024 - 14:52 CDT
TrueYou and Grouper impaired service May 28, 2024 00:00 - May 29, 2024 00:00 CDT
RFC 6692: TrueYou and Grouper will have reduced performance during maintenance. Direct impact: TrueYou, Grouper and downstream services will have reduced performance. Possible impact: There could be delays with provisioning existing access policies. Students transitioning to Alumni may temporally lose access to email. ITS will be processing UNO term roll-over during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 02, 2024 - 14:12 CDT
Firefly/NeBIS upgrade May 28, 2024 06:00-06:45 CDT
RFC 10009: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:42 CDT
Firefly/NeBIS upgrade May 30, 2024 06:00-06:45 CDT
RFC 10010: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:44 CDT
Virtual Environment upgrade May 31, 2024 17:00-22:00 CDT
RFC 7285: Virtual Environment, LNK HCI and LNK TRD will undergo maintenance. Direct impact: [No impact is expected. ITS will be applying ESXi patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 02, 2024 - 14:57 CDT
RFC 1613: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 03, 2024 - 14:56 CDT
Firefly/NeBIS upgrade Jun 4, 2024 06:00-06:45 CDT
RFC : Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on May 08, 2024 - 15:47 CDT
RFC 1614: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 03, 2024 - 14:59 CDT
RFC 1615: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 03, 2024 - 15:02 CDT
RFC 1616: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Apr 03, 2024 - 15:04 CDT
RFC 495: NeSIS - PeopleSoft System will be unavailable during maintenance. ITS will be applying yearly updates to NeSIS environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Mar 06, 2024 - 15:32 CST
Past Incidents
May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 06:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 06:00 CDT
Scheduled - RFC 10003: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

May 9, 12:26 CDT
May 13, 2024
Resolved - All systems are operating normally. This issue is resolved.
Updated by Eric Haffey

May 13, 21:52 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs

May 13, 15:16 CDT
Investigating - a problem DUO/SSO is under investigation. Technicians are investigating the issue.
Reported by Steve Blum
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu

May 13, 14:28 CDT
Resolved - The vendor has identified and resolved the issue, all systems are operating normally.
May 13, 16:10 CDT
Investigating - A vendor is performing emergency maintenance that will impact one of the links to the Bellevue Data Center. This is unrelated to the backbone issue from earlier today.
Questions 402-472-3970 or support@nebraska.edu

May 13, 16:03 CDT
Resolved - All systems are operating normally. This issue is resolved.
May 13, 14:29 CDT
Update - Engineers have engaged the vendor for assistance in troubleshooting, no time to restoration is available.
May 13, 12:20 CDT
Investigating - A redundant backbone connection is down, all traffic successfully failed over to other links. Network Engineers are investigating to isolate the root cause.
Questions 402-472-3970 or support@nebraska.edu

May 13, 08:43 CDT
Completed - The scheduled maintenance has been completed.
May 13, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 CDT
Scheduled - RFC 1609: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Apr 4, 11:53 CDT
May 12, 2024

No incidents reported.

May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 CDT
Scheduled - RFC 11417: Git will undergo maintenance. Direct impact: The Git GUI and connections to the code repository could be briefly unavailable. ITS will be applying GitLab application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

May 9, 12:13 CDT
May 10, 2024
Completed - The scheduled maintenance has been completed.
May 10, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 17:00 CDT
Scheduled - RFC 9839: Two-Factor will undergo maintenance. Direct impact: No impact is expected. ITS will be implementing a role provisioner during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

May 9, 12:39 CDT
May 9, 2024
Completed - All work is complete and systems are functioning normally.
May 9, 19:53 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 18:00 CDT
Scheduled - RFC 9656: Telephones in Omaha will have reduced performance during maintenance. Direct impact: Call Manager web pages and Jabber will be unavailable. ITS will be updating certificates on Telephones in Omaha during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

May 9, 12:21 CDT
Completed - The scheduled maintenance has been completed.
May 9, 06:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 06:00 CDT
Scheduled - RFC 10001: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

May 8, 15:09 CDT
May 8, 2024

No incidents reported.

May 7, 2024
Postmortem - Read details
May 7, 13:47 CDT
Resolved - All systems are operating normally. This issue is resolved.
May 7, 13:45 CDT
Monitoring - The database node has been brought back online.
May 6, 10:53 CDT
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. A Datatbase node for UNLcms and www.unl.edu is offline, pages are being served but there is reduced capacity.
Reported by Tim Steiner
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu

May 6, 09:10 CDT
May 6, 2024
Completed - The scheduled maintenance has been completed.
May 6, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 00:00 CDT
Scheduled - RFC 1608: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Apr 3, 14:46 CDT
Completed - The scheduled maintenance has been completed.
May 6, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 00:00 CDT
Scheduled - RFC 6007: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be patching databases for the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Apr 19, 14:49 CDT
May 5, 2024
Completed - The scheduled maintenance has been completed.
May 5, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:00 CDT
Scheduled - RFC 9011: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers, ADS/Systems group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

May 2, 08:46 CDT
May 4, 2024
Completed - The scheduled maintenance has been completed.
May 4, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 19:00 CDT
Scheduled - RFC 2096: UNL Athletics LPV network will be unavailable during maintenance. Direct impact: LPV network services (IPTV, Wireless, A/V) in any athletic venue will be not be operable. Wired connections on the unified edge will be operable. UNL's vendor will be preforming power work during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Apr 4, 14:47 CDT
Completed - The scheduled maintenance has been completed.
May 4, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 09:00 CDT
Scheduled - RFC 7375: Data Center will undergo maintenance. Direct impact: No impact expected. ITS's vendor will be Fire Suppression System Inspections during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

May 2, 08:59 CDT
May 3, 2024

Unresolved incident: UNK Microsoft 365 authentication under investigation.

May 2, 2024
Completed - The scheduled maintenance has been completed.
May 2, 06:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 06:00 CDT
Scheduled - RFC 1512: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Apr 3, 14:44 CDT
May 1, 2024
Resolved - All systems are operating normally. This issue is resolved.
May 1, 16:28 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. UNK, UNL, UNO, and UNOP (Nebraska) users should be able to log in to Zoom using SSO again now. We're continuing to monitor for any reoccurring problems.
May 1, 11:30 CDT
Update - UNL, UNO, and UNOP (Nebraska) users should be able to log in to Zoom using SSO again now.

UNK accounts are expected to be accessible very soon.

May 1, 11:19 CDT
Update - UNL and UNO users should be able to log in to Zoom using SSO again now.

UNK and UNOP accounts are expected to be accessible very soon.

May 1, 11:11 CDT
Update - UNL users should be able to log in to Zoom using SSO again now.

UNK, UNO, and UNOP accounts are expected to be accessible very soon.

May 1, 10:51 CDT
Update - The vendor is continuing work to restore proper licensing to University of Nebraska users.
May 1, 10:39 CDT
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. We are currently working with the vendor to resolve this issue.

Existing meetings should continue to function; however meetings are limited to 40 minutes at this time. If a meeting is disconnected after 40 minutes, users can re-initiate the meeting using the same link.

May 1, 08:40 CDT
Investigating - A problem with authentication to Zoom is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

May 1, 07:49 CDT
Apr 30, 2024
Resolved - All systems are operating normally. This issue is resolved.
Apr 30, 09:20 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 13:20 CDT
Investigating - A problem with ITS Billing Services is under investigation. Technicians are investigating the issue.
Reported by Rich Horner
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu

Apr 29, 13:11 CDT
Completed - The scheduled maintenance has been completed.
Apr 30, 09:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 09:00 CDT
Scheduled - RFC 7827: UNL Admission Application will have reduced performance during maintenance. Direct impact: Any individual using the application during the cutover will lose their session and be prompted to re-authenticate, their data will persist and they should be able to resume where they left off. ITS will be updating the service during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Apr 26, 14:43 CDT
Completed - The scheduled maintenance has been completed.
Apr 30, 06:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 06:00 CDT
Scheduled - RFC 1510: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Apr 3, 14:40 CDT