UNL Networking - Wired and Wireless under investigation
Incident
Report for IT
Resolved
Network connections are operating normally. This issue is resolved.
Updated by Loren Frerichs
Updated by Loren Frerichs
Monitoring
A service corruption inside the IP Address Management environment was repaired. All issues appear to have subsided, and all systems are performing as expected. Desktop computers may need to reboot to receive a new network connection. Devices on WiFi may need to reselect their preferred network (SSID).
We will continue to monitor for any reoccurring problems.
Submitted by Jon Wilson
We will continue to monitor for any reoccurring problems.
Submitted by Jon Wilson
Update
We have found a syncing issue within the IP address management environment which resulted in a default gateway not being assigned to wireless or wired users. This occurred for new connections and possibly when DHCP leases were renewed. It is advised for desktops successfully connected to the network to NOT restart until we have fully resolved this.
Some devices that were not connecting are now able to connect to the network. We will provide another update hourly.
Updated by Jon Wilson
Some devices that were not connecting are now able to connect to the network. We will provide another update hourly.
Updated by Jon Wilson
Identified
ITS has identified DHCP as the cause of UNL Networking issues impacting campus and research locations. ITS is working with our vendor to resolve the issue. Various services e.g. MySupport are or will be effected as their DHCP lease expires. Updates as they become available.
Updated by Loren Frerichs
Updated by Loren Frerichs
Update
Potential problem with UNL Networking - Wired and Wireless is under investigation. Technicians are investigating the issue.
Submitted by Loren Frerichs
If you have questions or concerns, please contact ITS Computer Help Center - 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu
Follow IT Status and subscribe at http://status.unl.edu
On Twitter: @StatusUNL
Submitted by Loren Frerichs
If you have questions or concerns, please contact ITS Computer Help Center - 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu
Follow IT Status and subscribe at http://status.unl.edu
On Twitter: @StatusUNL
Investigating
Potential problem with UNL Wireless UNL-AIR & UNL-AIR-E is under investigation. Technicians are investigating the issue.
Submitted by Loren Frerichs
If you have questions or concerns, please contact ITS Computer Help Center - 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu
Follow IT Status and subscribe at http://status.unl.edu
On Twitter: @StatusUNL
Submitted by Loren Frerichs
If you have questions or concerns, please contact ITS Computer Help Center - 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu
Follow IT Status and subscribe at http://status.unl.edu
On Twitter: @StatusUNL
This incident affected: Infrastructure (LINCOLN - City Campus Wired Network Connections, LINCOLN - East Campus Wired Network Connections).