Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status
Identity Management and Authentication - TrueYou.nebraska.edu and ID.unl.edu upgrade
Scheduled Maintenance Report for IT
Completed
All major issues related to the migration are complete. SAP data synchronization is using an alternative process until a fix is delivered by our vendor.
Posted 3 months ago. Aug 10, 2017 - 14:27 CDT
Update
Today's problem with students in LDAP has been corrected manually.

updated by - Loren Frerichs
Posted 4 months ago. Jul 26, 2017 - 17:42 CDT
Update
With NUID and ISO missing for a lot of students in LDAP, we’ve identified the following services that are negatively impacted.

DLC Exam Commons
They are unable to check in students using their NCard as they do an RFID scan. NUID lookups also fail. Users can be looked up by My.UNL username manually, but this is a slow process for the workers and hasn’t been working for everyone.
Lockers are not being assigned for new reservations

INK Kiosks
Students are unable to scan their card at the kiosks to print

HuskerScan
Students are unable to check in for events

MySupport
Unable to set requester based on NUID

Submitted by Kristene Kennedy per Alan Nelson
Posted 4 months ago. Jul 26, 2017 - 12:35 CDT
Update
Authentication and self service operations are available via TrueYou.nebraska.edu or ID.unl.edu. Data modifications are complete however human resources (SAP) changes entered after Friday are not yet active in the system. A problem with future appointments has been identified and a manual fix will be applied. Technicians are working on the problems and an update will follow.

Updated by Loren Frerichs
Posted 4 months ago. Jul 18, 2017 - 10:04 CDT
Update
Authentication and self service operations have been restored and are available at the new portal via TrueYou.nebraska.edu or ID.unl.edu. Data modifications are still in progress and expected to continue into the evening.

Updated by Loren Frerichs
Posted 4 months ago. Jul 17, 2017 - 16:12 CDT
Update
Authentication and self service operations have been restored and are available at the new portal via TrueYou.nebraska.edu or ID.unl.edu. Data modifications are still in progress and expected to continue into the afternoon.
Posted 4 months ago. Jul 17, 2017 - 08:43 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 months ago. Jul 14, 2017 - 06:00 CDT
Scheduled
RFC 2493: Identity Management and Authentication - TrueYou.nebraska.edu and ID.unl.edu will under go maintenance. Direct impact: The trueyou.nebraska.edu and id.unl.edu login and self service pages will change in appearance, effective Monday, July 17 as the University implements a new systemwide identity management system. Password resets will be unavailable Sunday night starting at 11:00 p.m. until 8:00 a.m. Monday. ITS will be migrating to a new Identity and Access Management service during this time.

Entered by - Loren Frerichs

If you have questions or concerns, please contact ITS Computer Help Center - 1 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu

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Posted 4 months ago. Jul 13, 2017 - 16:46 CDT
This scheduled maintenance affected: Infrastructure & Authentication Services (Active Directory, LDAP directory, TrueYou authentication).