Identity Management and Authentication - TrueYou.nebraska.edu and ID.unl.edu upgrade
Scheduled Maintenance
Report for IT
Completed
All major issues related to the migration are complete. SAP data synchronization is using an alternative process until a fix is delivered by our vendor.
Update
Today's problem with students in LDAP has been corrected manually.
updated by - Loren Frerichs
updated by - Loren Frerichs
Update
With NUID and ISO missing for a lot of students in LDAP, we’ve identified the following services that are negatively impacted.
DLC Exam Commons
They are unable to check in students using their NCard as they do an RFID scan. NUID lookups also fail. Users can be looked up by My.UNL username manually, but this is a slow process for the workers and hasn’t been working for everyone.
Lockers are not being assigned for new reservations
INK Kiosks
Students are unable to scan their card at the kiosks to print
HuskerScan
Students are unable to check in for events
MySupport
Unable to set requester based on NUID
Submitted by Kristene Kennedy per Alan Nelson
DLC Exam Commons
They are unable to check in students using their NCard as they do an RFID scan. NUID lookups also fail. Users can be looked up by My.UNL username manually, but this is a slow process for the workers and hasn’t been working for everyone.
Lockers are not being assigned for new reservations
INK Kiosks
Students are unable to scan their card at the kiosks to print
HuskerScan
Students are unable to check in for events
MySupport
Unable to set requester based on NUID
Submitted by Kristene Kennedy per Alan Nelson
Update
Authentication and self service operations are available via TrueYou.nebraska.edu or ID.unl.edu. Data modifications are complete however human resources (SAP) changes entered after Friday are not yet active in the system. A problem with future appointments has been identified and a manual fix will be applied. Technicians are working on the problems and an update will follow.
Updated by Loren Frerichs
Updated by Loren Frerichs
Update
Authentication and self service operations have been restored and are available at the new portal via TrueYou.nebraska.edu or ID.unl.edu. Data modifications are still in progress and expected to continue into the evening.
Updated by Loren Frerichs
Updated by Loren Frerichs
Update
Authentication and self service operations have been restored and are available at the new portal via TrueYou.nebraska.edu or ID.unl.edu. Data modifications are still in progress and expected to continue into the afternoon.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
RFC 2493: Identity Management and Authentication - TrueYou.nebraska.edu and ID.unl.edu will under go maintenance. Direct impact: The trueyou.nebraska.edu and id.unl.edu login and self service pages will change in appearance, effective Monday, July 17 as the University implements a new systemwide identity management system. Password resets will be unavailable Sunday night starting at 11:00 p.m. until 8:00 a.m. Monday. ITS will be migrating to a new Identity and Access Management service during this time.
Entered by - Loren Frerichs
If you have questions or concerns, please contact ITS Computer Help Center - 1 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu
Follow IT Status and subscribe at http://status.unl.edu
On Twitter: @StatusUNL
Entered by - Loren Frerichs
If you have questions or concerns, please contact ITS Computer Help Center - 1 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu
Follow IT Status and subscribe at http://status.unl.edu
On Twitter: @StatusUNL